Frequently asked questions

Yes. Type the maker's reference or our own in the search field and the product comes up first. Trade customers can also send us a list and we build the basket for them.

Yes: add everything to your basket and ask for a quote, or call our technical team. Quotes are valid for 30 days.

Open a trade account and you see prices before VAT, with volume discounts on many products.

Items in stock leave within 24 hours on working days and arrive in 24 to 72 hours.

Free from €200, and from €7.90 below that. Bulky items such as water heaters and shower trays may cost more; you see it before you pay.

Yes, to any address you give us: home, business or site. Add a phone number so the driver can reach someone.

Yes, within 14 days, unused and in its original packaging. Tell us and we send you a return label.

Every product carries its maker's guarantee, shown on its page. Keep your invoice: you can download it from your account.